Studio policies

Your digital purchase

The price displayed before checkout buys one customised chart as a PNG, JPG and A4 PDF at 300 DPI, delivered digitally. No printing, frame or postage is included. Review the preview, observing location, date, local time and spelling before paying. The preview watermark is removed from purchased files. GST is not charged: the operator is not currently registered for GST. Your bank may convert the AUD charge. Opening week is AUD $10; the planned standard price is AUD $24.99 thereafter. The published opening deadline and confirmed order total govern your purchase.

Downloads are available for 90 days after verified payment; save the files to your own device. The chart is an artistic reconstruction with the scientific limits displayed in the Studio, for supported Gregorian dates 1950–2050.

Problems and refunds

Contact support@celestialarchivesau.com with your order reference if payment succeeds but delivery fails, the files are damaged, or the product does not match the confirmed preview. We will investigate and offer an appropriate remedy. These terms do not exclude applicable consumer rights. A full refund or payment dispute closes access to the private download page.

Printing and use

You may save and print the chart. Star catalogue attribution and source licence notices accompany the design; applicable Creative Commons rights are preserved. This purchase does not grant exclusive ownership of the astronomical data or third-party fonts and catalogues.

Privacy

Preview calculations and place searches run in your browser. At checkout, we store your selected coordinates, date, time, design text and snapshot hashes to reconstruct and deliver your order. Stripe collects payment information and your delivery email; this site does not receive card numbers. A daily rotating hash of your network address helps limit checkout abuse.

Cloudflare hosts the site and fulfilment renderer. Supabase stores order records and private files. Resend sends the delivery email. Your private download token is kept in this browser’s local storage so you can return after payment. Anyone with your private link can download the files, so keep it private.

Generated files are removed after their download period. Order and payment records are retained separately for customer support and the operator’s accounting obligations; the final retention schedule must be completed before launch. There are no advertising trackers in this build.

For support, privacy questions or deletion requests: support@celestialarchivesau.com. Payment and accounting records may need to be retained when required by law.